Vaibhav Gaikwad
User Experience (UX) Designer
Philadelphia, PA-19144 • 267-231-0774 • vaibhavg0402@gmail.com • https://www.linkedin.com/in/vaibhavgaikwad-ux/ • Vaibhav-portfolio.com
EDUCATION
M.S User Experience and Interaction Design
Thomas Jefferson University - East Falls, Philadelphia, PA - 19144, USA
Bachelor of Architecture - B.Arch
Savitribai Phule University - Pune, 411007, Maharashtra, India
May 2021 - April 2022
May 2017 - October 2020
WORK EXPERIENCE
Information Technology Assistant (Part-Time)
Thomas Jefferson University, East Falls, Philadelphia, PA
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Monitored systems in operation and quickly troubleshot errors.
Design Team Lead & User Experience Researcher
Design Studio Architects (United Kingdom), India
- Spearheaded the creation and management of a comprehensive design system, unifying visual elements and interaction patterns across all products, resulting in a 40% increase in user engagement.
- Implemented user-centered design principles to create interaction designs, workflow diagrams, wireframes, and interactive prototypes, resulting in a 60% reduction in user errors.
- Identified pain points in the design process through usability testing and applied iterative improvements, resulting in a 50% decrease in navigation time.
- Managed cohesive design quality across 50+ projects, adhering to prescribed themes and functional choices.
- Facilitated design review meetings, leveraging collaborative thinking to brainstorm innovative UX developments.
- Applied qualitative and quantitative analysis techniques to always improve end-user experiences.
March 2015 - May 2017
Assistant Designer and Researcher
S.P Architects, Pune, Maharashtra, India
- Delivered highly innovative concepts under stringent deadlines, surpassing client expectations and resulting in a 25% increase in customer satisfaction scores.
- Coordinated with a multi-disciplinary team to innovate and refine inspiration boards, sample material collections, and color schemes for upcoming product designs, contributed to a 30% reduction in design iteration time.
- Collaborated with senior designer to develop 40+ concepts, conducted comprehensive material searches, and compiled detailed specifications for designs, ensuring alignment with brand guidelines and production requirements.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Constructed digital scale models and figures to demonstrate concepts and design elements.
SKILLS
Software Tools
Figma, Sketch, Adobe Creative Suit (XD-Photoshop-Illustrator-After Effects- InDesign-Premier Pro), InVision, Sketch, Microsoft Office(Powerpoint-Word-Excel), Jira/Scrum, WordPress, HTML, Lumion, Rhino, Autodesk, Google Sketchup, Blender
UX/UI Skills
User Interface Design, User Experience Design, Product Design, Design Thinking, User Research, User Interviews, Storyboarding, Wireframing, Design Strategy and Principles, Content Strategy, Design Guidelines, Affinity Mapping, Information Architecture, Rapid Prototyping and Pretotyping, Accessibility, Agile Methodologies, Usability Testing.
Interpersonal Skills
Collaborative, Strategic Relationship Building, Cultural Competency, Problem Solving, Adaptibility, Emotional Intelligence, Time Management, Leadership